Delivery information – what you need to know!
How to get started?
During the checkout process, we require some basic personal information, like name and address, so that our system can determine the shipping destination for your selected items; this is how the system calculates the shipping charges. You can register for an account, which makes it easier to complete subsequent orders; or you can checkout as a guest.
Where do we deliver?
We deliver WORLDWIDE – many locations are programmed in to our website, however, if you experience any difficulties, please just drop us an email and we will customise a delivery for you if necessary.
How are deliveries made?
Our deliveries are made by either AnPost (registered parcel service) or a courier, and we track them to follow their progress for a safe delivery to you. The carrier company that we use varies depending on your location. You will receive an email from us letting you know which company your package has been sent with, and your tracking number, once your order has been dispatched.
What else should I know?
Deliveries should arrive within 3 working days from dispatch within Ireland, and within 5 working days from dispatch outside of Ireland.
For USA/Canada International postage option, please allow 10-12 days after dispatch for your delivery to arrive. Any associated fees, duties, and taxes associated with your order are your sole responsibility. Express Courier Delivery to this location will arrive in approximately 2-3 days.
How much will it cost?
We offer FREE shipping within the Republic of Ireland when your order total comes to €40 or more and to Northern Ireland when your order total comes to €60 or more!
Otherwise, we charge delivery at cost price to our customers, and we try our very best to negotiate reasonable shipping rates. Prices are calculated based on destination & packaged weight, so they will vary. However, here is a rough guide:
|Destination||0kg - 25kg
Approx. 38 standard jars
|Republic of Ireland (26 Counties)||€5.95|
|Destination||0kg - 10kg
Approx 17 standard jars
|Belgium, France (excluding Corsica), Germany, Luxembourg, Netherlands||€18.95|
|Czech Republic, Hungary, Poland, Sweden, Slovakia, Slovenia||€25.95|
|Italy (excluding islands)||€25.95|
|Finland, Spain (mainland), Portugal (mainland)||€35.95|
|Bulgaria, Estonia, Latvia, Lithuania, Romania||€42.95|
|USA & Canada International Courier||0-4kg||€39.99|